Business Development & Operations Manager (Freight Forwarding)

Job Summary: • Salary: Up to 7,500/month + Incentive • Performance Bonus • Monday–Friday, 9:00 AM–6:00 PM • Located at Changi Business Park Responsibilities • Develop and grow key customer accounts to drive revenue and profitability. • Lead and manage commercial, customer service, and daily freight forwarding operations. • Ensure operational efficiency, service excellence, and strong customer relationships. • Mentor and develop team members while driving overall commercial and operational performance. Skills/Experience Required • Around 10 years of sales, commercial, and operations experience in freight forwarding. • At least 3 years of leadership or team management experience. • Strong existing customer portfolio with the potential to generate at least SGD 50,000 in monthly revenue. • Proven ability to drive business development while overseeing Customer Service and Operations functions. • Diploma or Bachelor’s Degree with strong commercial, customer management, and operational capabilities. Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities. Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON or email the updated resume to miya@mci.com.sg By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application. https://www.mci.com.sg/wp-content/uploads/2025/09/MCI-Job-Applicant-Data-Protection-Notice.pdf Kuan Mei Yang Registration Number: R24124509 EA License No: 06C2859 (MCI Career Services Pte Ltd)