Order Taker/Co-ordinator

Are you an organized, detail-oriented individual with great communication skills? We are looking for a dedicated Order Taker / Coordinator to join our growing team in the manufacturing of inks and chemicals . Responsibilities: • Handle customers’ orders accurately and efficiently (phone, email, or in-person). Ability to speak Mandarin is a plus as we have customers who only speaks in that language. • Coordinate between customers, sales team, and production department. • Process orders and arrange orders for production team • Ensure smooth order processing from entry to delivery. • Prepare order documents, delivery notes, and follow up on shipment schedules. • Assist in resolving order-related queries or issues promptly. • Maintain good customer service and build long-term relationships. Requirements: • Minimum GCE ‘O’ Level / ITE Diploma / Nitec or equivalent. • Good communication skills (English required). • Proficient in Microsoft Office (Word, Excel). • Experience in Odoo ERP system is a great advantage • Must be well-mannered, and a team player. • Able to multi task and like challenges • Must be punctual, responsible and consistent attendence • Experience in manufacturing / order coordination preferred, but not mandatory. Why Join Us? • Friendly and supportive team environment. • Stable company established since 1980. • Opportunities to grow with the business. Working hours Mon - Thur 8am to 5:50pm Fri - 8am to 4:50pm Benefits • AWS • Performance Bonus (VB) (Depends on Company's P/L and Personal WorkPerformance and Workplace Behaviour) • Increment (after performance appraisal and depends on company's P/L) • Additional Paid Birthday Leave (1 Day) on the month of your birthday (for Confirmed staff) • Additional Paid Off day during Chinese New Year • Additional Paid Off Half day during Chinese New Year