Customer Service Coordinator (Air Freight Import)

Our client is a well-established international logistics and transportation company with a global presence, providing customized freight and logistics solutions to customers worldwide. They are located in East. Job Scope • Manage end-to-end air freight import shipments , from origin to final delivery in Singapore. • Coordinate with customers, overseas stations, airlines, terminals and transport partners to ensure smooth shipment operations. • Handle customer enquiries, shipment updates and operational issues, including cargo discrepancies, damages and urgent requests. • Manage shipment documentation, permits, billing activities and operational reports accurately. • Support the handling of special cargo , including pharmaceutical cold chain and valuable cargo, while ensuring compliance with relevant requirements. Requirements • Minimum 2 years of experience in air freight, freight forwarding, import/export operations or logistics customer service . • Strong customer service, coordination and problem-solving skills , with the ability to manage multiple priorities. • Diploma/Degree in Logistics, Supply Chain, Business Administration or related field ; relevant working experience may be considered. Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified. Email Address: jobs@recruitpedia.sg Recruitpedia Pte. Ltd. EA License No: 19C9682 EA Personnel No: R21101676 (Ng Zhi Qing Alethea)