Assistant Care Coordinator (PHI West)

As an Assistant Care Coordinator, you will play a vital role in the care coordination and management of our patients. We are seeking a dedicated individual who can work closely with the healthcare providers, patients, and their families to ensure high-quality care is delivered in the comfort of patient’s own homes. If you are a proactive problem-solver who is passionate about healthcare and wants to be part of an exciting new home hospital service, we want to hear from you! Primary Responsibilities and Duties (80%): Patient Care • Performs pre-admission screening for patients and caregivers. • Works in collaboration with the nurses to manage and provide holistic care to patients in their homes, including monitoring patients’ general condition and progress. • Identifies and reports any deviations from norm, care gaps or issues to appropriate Team Nurse Lead/Nurses/Clinicians. • Handles enquiries and provide regular updates on care plans with patients and caregivers. • Participates in interdisciplinary team meetings and provides input on patient care plans. • Documents patient care and maintain accurate records of patient progress and treatment plans. • Collaborates with community resources and other healthcare providers to ensure continuity of care and appropriate referrals for relevant community services. • Develops care plans based on assessed care needs. Telehealth Monitoring • Monitors patient’s vital signs and escalate red flags to the respective team nurses/physicians. • Provides basic patient education. • Adherence to telehealth monitoring using Telehealth system. • Lifestyle changes/health coaching eg, diet, nutrition, basic exercise. Secondary Responsibilities and Duties (20%): • Ensures all necessary equipment and supplies are available for patient care, and coordinates with vendors as needed. • Participates actively in continuous quality improvement activities, risk management strategies and projects. • Performs any others ad-hoc duties and responsibilities that may be assigned from time to time. Job Specification/Requirements • Diploma in health related courses preferred • Fluent in English, ability to speak in local dialects will be an advantage. • Good computer literacy and knowledge of PC software packages. • Able to do shift work / flexible schedule, including evenings, weekends, and public holidays. • Able to cope and work independently in a fast-paced working environment. • Service oriented, pleasant and cheerful personality with strong interpersonal and communication skills. • Good team player and demonstration of some leadership skills. • Have initiative and commitment with good sense of integrity and teamwork. • Knowledge of hospital operations/previous working experience (in healthcare setting) will be an added advantage.