Export Customer Service Executive (up to $3500) (Alps Ave) (Cargowise One)

Position: Export Customer Service Executive Salary: up to $3500 Working Day: Mon-Sat | 9am-5.30pm | 9am-1pm (Alt Sat) Working Location: Alps Ave (nearest MRT Changi Airport) Job Responsibilities: • Direct Customer Contact: Excellent, amiable, and trustworthy service is provided. • After receiving the booking, be sure you give the customer the flight information within the allotted time (one hour). • When processing the export work order, make sure that the export documents are compliant. • Apply for the appropriate export permission and expedite the processing of other export customs. • All calls must be answered within three ringing tones. (without fail) • Always keep an eye on the onboard status and notify the customer of any irregularities. • Good communication between all relevant departments, such as the planning team, operations, warehouse, and traffic. • Making sure that the applicable freight rates are accurate and up to current at all times. • Always aware of and up to date on any new requirements or modifications made by airlines or the government. • Make sure that every monthly customer report is consistently submitted on time. • Communicating with internal and external parties regarding the management and status of shipments. • Making sure that every shipment is properly tracked and organized in accordance with SOP. • Working on unique arrangements with sales and other function groups. Qualifications & Requirements: • Relevant working experience. • Must have Cargowise One system experience. To Apply: • You may email your resume to jj@alignrecruitment.com.sg for more information. • Regret to inform that only shortlisted candidates will be contacted by our consultants. Align Recruitment Pte Ltd (20C0253) JJ Tan (Reg No. R23112681)