Assistant Outlet Manager

Job Summary Lead daily operations and team management to deliver high-quality stir fry dishes that meet company standards, ensuring operational efficiency, staff development, and customer satisfaction in a dynamic food and beverage environment. Responsibilities • Prepare stir fry dishes consistently following company standards to ensure product quality and customer satisfaction • Oversee daily operational activities to maintain smooth workflow and timely service delivery • Develop and manage staff duty rosters, assigning tasks to optimize team productivity and coverage • Monitor and enforce staff adherence to Company Standard Operating Procedures (SOP) to maintain operational compliance • Conduct comprehensive orientation and training programs for new staff to accelerate onboarding and skill development • Coordinate inventory ordering and management with suppliers to maintain adequate stock levels and minimize waste • Implement and uphold hygiene and cleanliness standards to ensure a safe and sanitary work environment • Address and resolve customer complaints promptly to enhance customer experience and loyalty • Execute additional duties as assigned by management to support business needs Required competencies and certifications • At least 2 to 3 years of relevant food and beverage managerial experience Preferred competencies and qualifications • Demonstrated leadership and communication skills to foster teamwork and effective staff management • Ability to perform effectively in a fast-paced environment, maintaining composure and decision-making quality