Care Operations & HR Admin

5.5-Day Work Week · Purpose-Driven Role · Healthcare · Stable Hours · Kent Ridge MRT Station • 5.5-Day Week: 5 weekdays and half day on Saturday until 1:30PM • Prime Location: Kent Ridge MRT Station (Queenstown) • Purpose-driven role: Support families in the crucial hiring process. Manage end-to-end admin for caregiver hiring (Work Permits, Contracts) • Salary Range: SGD 3,000–3,650 (depending on experience) About the Role As a Care Operations & HR Admin, you will support the end-to-end operational and regulatory processes behind caregiver placements. You will work closely with Care Advisors and management to ensure all MOM, employment, and compliance requirements are handled accurately and on time. This role is suitable for candidates who are process-driven, careful, and comfortable working with regulations and documentation. About Anglo Caregivers We are a licensed employment agency specialising in live-in caregivers for elderly and adults with care needs. This role supports regulated care operations, HR documentation, and MOM work permit processes. It is not a general admin role and requires strong attention to detail, responsibility, and professionalism. Why Join Us • 🤝 Regulated, meaningful work supporting elderly care • 🕒 Stable working hours, 5.5 days/week, Weekdays 9:30AM - 6:30PM, Saturday 9:30AM - 1:30PM • ⚙️ Structured processes and proper training • 📖 Work in a professional team focused on quality and compliance • 💼 Young, supportive and collaborative team • 📍 Direct access from Kent Ridge MRT • 🎁 14 days annual leave + Birthday leave, medical/dental claims, annual bonuses Key Responsibilities Employment Agency & MOM Compliance • Handle MOM Work Permit applications, renewals, transfers, and cancellations • Manage service agreements, job offer letters, employment contracts and HR documents • Track regulatory timelines and documentation requirements • Ensure accuracy and compliance with MOM and EA regulatory requirements Care Operations & Post-Placement Coordination • Coordinate medical check-ups, insurance, arrival and onboarding processes • Coordinate caregiver arrival timelines after placement confirmation • Liaise with families on arrival details, documentation, and handover • Provide timely updates and manage client expectations professionally • Escalate delays or issues appropriately Stakeholder & Client Communication • Communicate with families, care advisors, and overseas partners • Respond professionally via WhatsApp and email • Ensure clarity and accuracy in all client-facing communication Internal Coordination & Support • Work closely with Care Advisors to ensure smooth case handovers • Follow up on outstanding items and approvals • Support operational improvements and process adherence Requirements • Minimum Diploma qualification (preferred) • Candidates with no experience are welcome if strong in written English and detail-oriented • Prior experience in EA, HR operations, or MOM-related work is an advantage • Willingness to obtain and maintain CEI (Basic) certification (Course and Exam fully sponsored) • Reliable, responsible, and professional work attitude What We Are Looking For This role is a great fit for you if you: • Candidates who are detail-oriented and careful with documentation • Comfortable following structured processes and regulations • Able to communicate clearly and professionally (written and verbal) • Willing to learn MOM regulations and obtain / hold CEI (Basic) certification (Course and Exam fully sponsored) • Looking for a stable operations / HR career in a regulated environment This role is not suitable for applicants who: • Are looking for a simple or routine admin role • Dislike detailed documentation or accountability • Prefer unstructured or casual work environments • Are uncomfortable working with government systems and compliance If you're looking to build a career with purpose and make a real difference in people’s lives, we invite you to apply today. Be part of a close-knit team making a difference in the lives of families and caregivers across Singapore. Only shortlisted candidates will be contacted. Thank you for your interest.