Field Service Engineer

• Perform preventive maintenance and calibration services in accordance with approved procedures, checklists and service requirements. • Carry out field service activities safely, efficiently and professionally at customer sites. • Complete and update PM checklists accurately and maintain good documentation practices. • Use the designated CRM/ticketing system to update and close service jobs promptly. • Provide completed checklists and electronic service reports to customers following service activities. • Maintain service quality and support achievement of the targeted on-time PM completion rate of 95%. • Communicate service status, issues and follow-up requirements clearly to customers and the Thermo Fisher team. • Use company-provided tools and test equipment appropriately and maintain them in serviceable condition. • The scope of work may be subject to change from time to time in accordance with business needs and operational requirements.