Sales Administrator

Job Summary Supports the end-to-end sales process, from lead generation and qualification to documentation, billing, and post-sales coordination. This role ensures smooth communication between internal teams and clients while maintaining accurate sales records and timely administrative follow-through. The position requires strong analytical and organizational skills, attention to detail, and the ability to manage multiple tasks efficiently. In addition, required to attend and perform ad-hoc assignments as instructed by the superior or management when necessary. 1) Key Responsibilities a) Lead Data Management & Reporting • Support in maintaining the lead database (CRM), ensuring leads are properly recorded and updated. • Assist in compiling lead lists from marketing, prepare lead profiles or summary sheets for SE review. b) Maintaining Sales Documentation • Prepare quotations that align with clear profit and loss analysis • Support Sales Executive in finalizing quotations that align with client expectations and commercial goals. • Accurately process client POs, verifying alignment with approved quotations and terms. • Prepare work orders and communicate any customer requirements, instructions or requests from client to operation team. • Assist in compiling sales reports or activity summary for internal tracking c) Invoice Billing & Record Keeping • Ensure all completed deliveries and services are accurately billed in a timely manner. • Coordinate with operation team to issue invoices promptly upon job or delivery completion. • Monitor invoice status and follow up to resolve any discrepancies or missing documentation. • Ensure compliance with e-invoicing requirements, including proper documentation format, and timely submission through required electronic systems or portals. • Maintain organized records of all issued invoices for audit and reference purposes d) Invoice Payment Follow-Up • Follow up with clients on outstanding payments and ensure timely settlement of invoices • Maintain regular communication with customers to address payment-related inquiries or issues. • Support the collection process by providing relevant documentation or invoice copies when needed. • Escalate payment delays to the Sales Executive or management as appropriate. 2) Authorities • Issue quotations and sales documentation within approved pricing guidelines. • Coordinate with internal teams to ensure alignment of sales, operations, and billing. • Follow up payments and escalate overdue accounts in accordance with company procedures. 3) Qualifications & Requirements Education: Minimum Diploma or Degree in Business Administrative, Marketing or related field. Experience:1–2 years of experience as a sales administrator or similar role and familiarity with CRM/ERP systems is an advantage. Languages: Proficient in English and Bahasa Malaysia (both written and spoken). Technical Knowledge: Proficient in Microsoft Office (Excel, Word, PowerPoint) 4) Preferred Skills & Competencies • Excellent organizational and multitasking abilities. • Strong communication and interpersonal skills. • Analytical thinking with ability to interpret financial and sales data. • High level of accuracy and attention to detail. • Ability to work under pressure and meet tight deadlines. • Proactive, solution-oriented, and able to collaborate effectively with others. Job details • Contract: Permanent • Working hours: Normal Hour, up to 40 hours a week • Openings: 1 • Closes: 2026-11-07 About MISARMA ENTERPRISE SDN BHD (50-250 employees) Misarma Enterprise Sdn Bhd (MSM) is a wholly private Malaysia-owned and well-established company since 2009 engaging in construction, marine and oil & gas related industry. It is located at a wholly owned private wharf which, strategic location alongside the Miri Baong river, standing with it’s affiliate companies, Misarma Marine Sdn Bhd and Misarma Supply Sdn Bhd which focused on different sector. The establishment inaugurated as head office in Miri, Sarawak has rapidly expanded its business to Bintulu (Sarawak) and Kuala Lumpur Misarma Enterprise is specialise in timber and engineering sector to provide its client with variety of services. The main goal is to offer clients with one-stop services by provind necessary equipment and services. We also provide wide range of repair, installation and maintenance services for marine vessel, deck and engineering by keeping our workshop and wharf in close proximity to maximize quick and flexible service to our clients