Technical Support Engineer

The Technical Support Engineer will be a key member of our team, offering technical assistance and expertise to our clients in the Oil & Gas and Marine/Offshore sector. This role involves working closely with our engineering team to ensure smooth operations and provide efficient solutions. The ideal candidate will have a strong background in mechanical engineering and piping knowledge, with experience in the Oil & Gas and Marine/Offshore industry. • Provide technical support and guidance to clients in the field, ensuring smooth installations and timely issue resolution. • Collaborate with the engineering team to design, install, and maintain piping systems, adhering to industry standards and best practices. • Conduct site visits and inspections to assess client needs and provide tailored solutions. • Document and communicate technical information effectively, creating comprehensive reports and recommendations. • Stay updated with the latest industry trends and technologies. Provide technical trainings to customer and service partners. • Liaise with clients and stakeholders to understand their requirements and provide timely updates on project progress. • Ensure compliance with health, safety, and environmental regulations, promoting a safe work environment. • Assist in the development and implementation of engineering processes and procedures, improving overall efficiency. • Minimum Diploma in Mechanical Engineering or an equivalent qualification is required. • Minimum 02+ years of work experience in similar position. • Piping knowledge encompassing design, installation, and operation is essential. • Experience in engineering construction within the Oil & Gas, Marine/Offshore, Refinery, or Petro-Chemical industries is preferred. • Strong problem-solving and analytical skills, with the ability to troubleshoot and provide innovative solutions. • Excellent communication and interpersonal skills, with the ability to build strong client relationships. • Willingness to travel and work in diverse field environments, adapting to different work settings. • A proactive and self-motivated approach, with a commitment to continuous learning and professional development.