Sales Advisor

Responsibilities: - • Provide excellent and professional customer service to all customers. • Engage customers to understand their needs and recommend suitable products. • Develop good product knowledge and effectively communicate product features, benefits, and promotions. • Work towards achieving individual and store sales targets and other performance indicators. • Build and maintain positive customer relationships to encourage repeat purchases and customer loyalty. • Support customer relationship management (CRM) activities, including the collection and updating of customer information where applicable. • Perform cashiering duties and ensure all transactions are processed accurately. • Replenish merchandise and ensure products are displayed neatly and according to the Company's visual merchandising guidelines. • Assist with receiving, checking, transferring, and organizing stock. • Conduct stock counts and assist in maintaining accurate inventory records. • Maintain the cleanliness, appearance, and overall presentation of the store. • Support new product launches, promotional activities, and other in-store initiatives. • Handle customer enquiries, feedback, and basic after-sales matters professionally, escalating issues when necessary. • Comply with all Company policies and procedures, including cash handling, loss prevention, security, grooming, and workplace safety requirements. • Work closely with the In Charge and team members to ensure smooth daily operations. • Perform any other duties as assigned by the In Charge or Management. Requirements: - • Minimum GCE ‘N’/ ‘O’ Level, NITEC/Higher NITEC, or equivalent qualification. • Previous experience in retail, sales, or customer service is preferred. • Customer-oriented with good interpersonal and communication skills. • Sales-driven with a positive attitude and willingness to achieve targets. • A good team player who is responsible, reliable, and willing to learn. • Able to work in a fast-paced retail environment. • Able to work retail shifts, including weekends and public holidays. • Basic computer skills, including familiarity with Microsoft Office applications and Point-of-Sale (POS) systems. • Good communication skills in English. Ability to communicate in additional languages to support a diverse customer base would be an advantage.