Director of Sales & Marketing

We are seeking an experienced and commercially driven Director of Sales & Marketing to lead the hotel’s sales and marketing strategy, drive revenue growth and strengthen the hotel’s positioning within the Penang market. Key Responsibilities • Lead and execute the hotel’s overall sales and marketing strategy in line with business objectives and IHG brand direction. • Develop annual sales and marketing plans, budgets, forecasts and commercial action plans. • Drive revenue across key market segments including Corporate, MICE, Groups, Leisure and Events. • Lead, coach and develop the Sales & Marketing team to achieve individual and hotel revenue targets. • Identify new business opportunities while strengthening relationships with key accounts, corporate clients and business partners. • Work closely with Revenue Management and other Commercial functions to optimise pricing, market segmentation and revenue opportunities. • Monitor market trends, competitor performance and business intelligence to identify risks and opportunities. • Oversee marketing, digital, communications and promotional activities to strengthen hotel visibility and brand positioning. • Represent the hotel at key client engagements, networking events, trade shows and industry activities. • Collaborate closely with the General Manager and hotel leadership team in developing and delivering the hotel’s overall business strategy. • Ensure sales activities, account management, reporting and commercial processes comply with IHG standards and hotel requirements. Requirements • Degree or Diploma in Sales & Marketing, Hospitality, Business Administration or a related discipline. • Strong leadership experience in hotel Sales & Marketing, preferably within an international hotel brand. • Proven track record in driving revenue, developing key accounts and leading high-performing commercial teams. • Strong understanding of the Penang and Northern Region business, corporate and MICE markets would be an advantage. • Strong commercial acumen, strategic thinking and analytical capability. • Excellent communication, presentation, negotiation and stakeholder-management skills. • Ability to build effective relationships with owners, corporate clients, business partners and internal stakeholders.