Sr. Associate, Logistics & Freight Management

Position Overview At Alcon, we are committed to helping people see brilliantly through innovation, operational excellence, and a strong customer focus. We are looking for a logistics and freight management professional with strong analytical capabilities to support regional transportation operations through our cross-dock hub. In this role, you will manage transportation activities, collaborate with freight forwarders and logistics partners, monitor operational performance, and leverage data analytics to drive continuous improvement. You will play a key role in ensuring efficient, cost-effective, and reliable freight movement across the regional network while supporting business and customer requirements. This position is well-suited for candidates who enjoy both operational execution and data-driven decision-making. Key Responsibilities Transportation & Freight Management • Coordinate domestic and international freight movements across Singapore, Malaysia, and Indonesia. • Manage freight bookings and shipment execution with freight forwarders, carriers, and logistics providers. • Support air, ocean, and land transportation activities to ensure timely delivery. • Monitor shipment status and proactively address transportation issues and disruptions. • Ensure compliance with import/export regulations and customs requirements. • Work with logistics partners to improve service levels, transit performance, and transportation efficiency. Logistics Analytics & Reporting • Analyze transportation performance, freight costs, and operational trends. • Develop and maintain logistics reports, dashboards, and KPI scorecards. • Monitor freight spend and identify opportunities for cost optimization. • Provide data-driven insights to support operational decision-making. • Support continuous improvement initiatives through fact-based analysis. KPI & Exception Management • Track and report key logistics and transportation performance indicators. • Monitor on-time delivery, freight costs, carrier performance, and service-level compliance. • Investigate shipment delays, service failures, and operational exceptions. • Conduct root cause analysis and implement corrective actions. • Escalate critical issues and coordinate timely resolution with stakeholders. Vendor & Carrier Management • Manage relationships with freight forwarders, carriers, and transportation service providers. • Review vendor performance against agreed KPIs and service levels. • Collaborate with logistics partners to improve operational performance. • Support freight optimization and cost improvement initiatives. SAP & Systems Utilization • Utilize SAP and related systems to support logistics operations and reporting. • Maintain shipment data and logistics records. • Support reporting automation and system-driven process improvements. • Participate in transportation and logistics digitalization initiatives. Required Qualifications • Bachelor's Degree in Supply Chain, Logistics, Business, Engineering, or related disciplines. • Minimum 5 years of experience in logistics, transportation, freight management, or supply chain operations. • Experience managing freight forwarders, carriers, or logistics service providers. • Strong analytical and problem-solving skills with experience in reporting and root cause analysis. • Working knowledge of international transportation and cross-border logistics. • Experience tracking logistics KPIs and performance metrics. • Hands-on experience with SAP and advanced Microsoft Excel. • Strong communication and stakeholder management skills. Preferred Qualifications • Experience with Transportation Management Systems (TMS). • Experience in regional ASEAN logistics operations. • Exposure to Power BI or dashboard development tools. • Knowledge of transportation visibility platforms or logistics control tower environments. • Experience supporting freight optimization and transportation improvement projects. Alcon Careers See your impact at alcon.com/careers ATTENTION: Current Alcon Employee/Contingent Worker If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site. Find Jobs for Employees Find Jobs for Contingent Worker