Yacht Administrator

WE TAKE YOU ABOVE BEYOND Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands. Job Summary Paiza M/Y offer contemporary ultra-luxurious service with a strong commitment to create unforgettable memories for our guests and passengers of Marina Bay Sands. The Yacht Administrator is a land-based support for the yachts, captains and the entire crew ensuring to create unforgettable experiences for the passengers. The Yacht Administrator is a professional manager, expert problem solver and possesses the ability to manage every situation with poise and exemplary leadership. Job Responsibilities Operational • Act as the land-based orchestrator of Yacht Operations. A key and vital partner to Captain and crew for yacht management and pre-voyage preparation. • Where required to be present on board, attending weekly meetings and potential cruise-based meetings where dictated by Captain. • Acting as a liaison between the crew, vendors/suppliers and Marina Bay Sands. • Assumes responsibility of all administration required including but not limited procurement, crew records, crew scheduling etc. • Maintains a working knowledge of the duties and responsibilities as Yacht Administrator. Management • Support Captain and Paiza Lifestyle Legal advisor, Rachel Sng, on all administration of flag, survey, class requirements. Including the oversight of purchase/expansion project management schedule, certification expiries, booking vendors for surveys and supporting Legal advisor of documentation: minutes, meeting bookings, follow up on required paperwork. • Oversight of all flag & crew matters – ensuring renewals, surveys and certificates are kept up to date and complied with. • Management of Marina Bay Sands services/support including resourcing, procurement, finance, legal and compliance matters. • Management of Marina and future overseas journey destinations in collaboration with Purser and Captain. • Management of work hour schedules as prepared by the bridge, deck, engineering, hospitality and galley department. • Support Captain & crew on repair and maintenance schedules and coordination of drydock schedules. • Oversight of the provisioning being executed by those crew onboard (Chef & Chief Steward), and support by processing in Ariba twice a week. • Support in the management of costs and budgets, preparing monthly accrual statements and collaborating with crew and leadership in forecasting. Event Management: • Oversee all scheduled cruises, preparing the event summary and guiding the hosts and support teams to deliver passenger manifests and trip preferences in a timely manner. In doing so, meet and discuss on a regular basis with Captain, Purser, Chefs and Chief Steward. Leadership • Maintain professional relationship with Captain & crew to ensure the safety, comfort and convenience of operations and passenger experience. Accounting/IT • Oversee the management and upkeep of the in-yacht planning management software with issues and events. Compliance • Support the crew to operate the vessel and aspects in accordance with the MBS Lifestyle Pte Ltd and Marina Bays Sands Pte Ltd standard operating procedures, checklists and limitations. • Ensure compliance with all legal and regulatory requirements. Safety • Participates in the Safety Management System. • Participates in Emergency Response. • Follow Marina Bay Sands Workplace Safety and Health Policy practices. • Report any work incidents; may include vandalism, fight, fire, abuse, accidents, etc. • Observe activities; report any suspicious characters, items and/or activities to support team at Marina Bay Sands. Collaboration • Collaborates with the MBS Lifestyle team, planning and communicating Paiza yacht plans. • Work collaboratively and effectively with Marina Bay Sands senior management and sales team to ensure the highest levels of communication and understanding of all Paiza One lifestyle experience strategy. • Enable and support a culture of communication, collaboration, knowledge, and professional growth to build strong relationships amongst the OneMBS teams. • Prioritize his/her own professional development and work with the Paiza Lifestyle to enhance skills sets with respect to leadership, communication, organization, and strategic development. • Work on other ad-hoc initiatives as required in a highly dynamic environment. • Ability and willingness to work flexible days and hours as required by the business. • Maintain a healthy work/life balance. • Contribute ideas in support of the company vision, mission, value, and guiding principles. Miscellaneous • Practice well-mannered behavior and grooming according to company standards. • Attend scheduled meetings as required. • Active involvement in Sands Care and sustainability programs. • Perform any other duties and responsibilities as and when assigned by Management. Job Requirements Education & Certification • Diploma/Degree in Maritime, Hospitality or related field preferred Experience • 2-5 years of maritime yacht management Other Prerequisites • Having a good command of spoken and written English to communicate effectively with crew members. • Confident and charismatic personality with great attitude towards passenger and crew • Risk averse. • Mature, meticulous, resourceful, organized, and able to work independently and under pressure. • Strong communication, management and interpersonal skills, superior leadership. • Maintain professional appearance ensuring highest levels of services experiences for passengers. • Maintain hygiene to the highest levels. • Ability to remain calm and give directions in an emergency situation. • Competent in reviewing financial accounts and propose forecasts and budgets of costs. • Must be able to travel and enter countries worldwide without restrictions and be eligible to apply for VISAS where these are re…