AVP, Group Payment Operations: Payments Risk & Governance

WHO WE ARE: As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here. General Description Support the Head of Risk & Governance in strengthening the risk, control, governance, and compliance framework across the organization. The role will drive risk monitoring, control effectiveness reviews, audit management, data analytics, business continuity, and process improvement initiatives to ensure a robust and sustainable control environment. This position is also intended to develop future Risk & Governance leaders with strong risk management, analytics, audit, and transformation capabilities. Key Responsibilities • Support the Head of Risk & Governance in managing the risk and governance framework. • Conduct risk assessments and monitor key risks across the business. • Develop and maintain risk dashboards, reports, and analytics to identify trends and control weaknesses. • Review and enhance risk controls to ensure compliance with policies and regulatory requirements. • Coordinate internal and external audits and track remediation of audit findings. • Support business continuity planning and resilience initiatives. • Lead process improvement projects to strengthen controls, improve efficiency, and reduce operational risks. • Prepare monthly risk reports and present key risk insights to management. • Partner with stakeholders across the organization to promote a strong risk and control culture. • Support special reviews, assurance activities, and governance initiatives as required. • Utilize data analytics for risk management, interpret data trends, identify control weaknesses, and translate insights into actionable risk mitigation measures. Qualifications • Bachelor’s degree in Business, Finance, Accounting, Risk Management, Data Analytics, or a related discipline. • 8 to 12 years of relevant experience in Risk Management, Governance, Internal Audit, External Audit, Compliance, or Operational Risk. • Experience working in international or multinational organizations. • Strong understanding of risk management frameworks, governance, and internal controls. • Experience in audit assurance reviews, risk assessments, and control evaluations. • Demonstrated track record in leading process improvement and transformation initiatives. • Experience in payment operations, financial services, shared services, or banking environments is advantageous. • Strong in data analytics for risk management, including the ability to interpret data trends, identify control weaknesses, and translate insights into actionable risk mitigation measures. Side note: This role requires 100% work in office, based at Tampines What we offer: Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.