Supervisor, Corporate Actions WME

Job Description What is the opportunity? Responsible for leading and overseeing Corporate Actions within Securities Operations. This role ensures compliance with Service Level Agreements (SLAs), manages team escalations, and provides expert guidance on complex settlement and asset transition requirements. The supervisor drives operational excellence, implements risk mitigation controls, and ensures all transactions are processed in accordance with RBC policies, regulatory circulars, and local requirements. Working hours : 3.00PM -12.00AM / 4.00PM -1.00PM What do you need to succeed? • Responsible for effective management of Corporate Actions workflows including and not limited to adherence to SLA, handling escalations from team members, technical support for team members and workload review. • Provide subject matter expertise around complex Corporate Actions handling in support of the team processing requirements and responsibilities. • Contact counterparties to liaise with escalation matters. • Role covers: > Corporate Actions Lifecycle Management from announcement through to Entitlement Processing. > Calculation of Unit Trust Distributions in line with Group 1 + Group 2 payment splitting. > Stock and Cash Reconciliation to monitor any outstanding ledger or statements entries. • Drives and plan support and participation in strategic initiatives, continuous process improvements, process reviews, market rules changes • Drives implementation of controls and processes to mitigate risks. • Provide supervision, allocation, and organization of work among team members to ensure efficiency and adequate leave coverage. • Provide direction and guidance where necessary. • Ensure all queries are addressed promptly and accurately. • Ensure that all transactions are processed in accordance with bank rule, circulars, procedures, and local requirements. • Provide relief support and other duties assigned and cross train on all functions performed with the team and across department. • Participation in ad-hoc projects and User Acceptance Testing at the request of the BI Securities Operations team. • To supervise, motivate and provide guidance for team members through the ongoing management of staff performance and related reviews. • The escalation to Manager of matters which may present a financial or reputational risk, supported by current market practices, procedural evidence and supporting documentation. • Provide impact analysis and root cause analysis for any Operational Risk Events that may arise. • Liaison with BI Securities Operations team for all systems/event driven issues. REQUIREMENTS • Degree in Business, Finance or related discipline preferred. • Self-motivated and able to work under pressure in a dynamic and fast paced environment. • Minimum 8 years of working experiences within a Securities Operations environment • Experience in managing people. • In-depth knowledge of global practices in relation to Corporate Actions. PREFERRED • Familiarity with Milvus, IMActions (or other Corporate Actions software) and SWIFT standards. Job Skills Active Learning, Adaptability, Codes of Conduct, Communication, Corporate Actions, Decision Making, Group Problem Solving, Interpersonal Relationship Management, Microsoft Excel, Operational Delivery, People Management, Process Improvements, Securities Operations, Service Level Agreement (SLA), Time Management Additional Job Details Address: PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE:PUTRAJAYA City: Putrajaya Country: Malaysia Work hours/week: 40 Employment Type: Full time Platform: WEALTH MANAGEMENT Job Type: Regular Pay Type: Salaried Posted Date: 2026-09-21 Application Deadline: 2026-12-31 Note : Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Our Employment Opportunities At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com . RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.