Clinical Specialist, Joint Replacement

Work Flexibility: Field-based What You Will Do: • Provide effective technical consultative service to customers before, during and after routine surgical cases • Apply product proficiency by ensuring customers comprehend technical specifications and usage instructions of Stryker products • Case prearrangement and instrument & implant kits monitoring • Provide inventory management and invoicing to customers and branch operations • Provide consigned and owned inventory management support by delivering, organizing and monitoring inventory of implants and instruments at customer location • Attend and support routine primary surgical procedures • Confidently identify and troubleshoot product-related issues related to a customer’s application of a product • Document every incident regarding product performance issues; assist in preparing reports regarding these product issues according to Company policy and governmental requirements • Assist in the return/addition of products resulting from field service issues, stock adjustments, field actions, and administrative processes according to Company procedures • Ensure that products requiring maintenance are returned to the branch in a timely manner • Provide some product training to colleagues and/or customers in both one-on-one and in-service settings • Keep updated on product knowledge and professional skills through internal training, external seminars and other sources What You Need: • Bachelor's Degree or Diploma in Nursing or Health Sciences related fields • Nursing or Scrubbing and Operation Theatre case support experience • Good communication skills in spoken and written English • Possess the motivation and enthusiasm to positively help patients through the ambassadorship of using Stryker products • Good interpersonal skills to manage internal and external stakeholders Travel Percentage: None