Automation Analyst

Responsibilities: • Develop, test and maintain automation scripts, workflows, dashboards and operational utilities. • Translate operational requirements into automation solutions to reduce manual effort and improve efficiency. • Configure and maintain enterprise monitoring and observability platforms across infrastructure and applications. • Develop dashboards, alerts, thresholds, reports and service views; perform alert tuning and noise reduction. • Monitor system health, performance and capacity, and troubleshoot alerts, incidents, failed jobs and integrations. • Support incident, problem and change activities, including validation and post-change monitoring. • Support system onboarding, monitoring integrations, data validation and alert routing. Requirements: • Bachelor’s degree in Computer Science, IT, Engineering or a related discipline. • 3–5 years of experience in automation, monitoring, observability, IT operations or a related technical role. • Hands-on scripting experience in Python, PowerShell or Shell scripting. • Experience with monitoring/observability tools such as BMC Helix, Remedy, Prometheus, Grafana, ELK, Dynatrace or Splunk. • Good knowledge of Linux/Windows, infrastructure monitoring, dashboards, alerts, logs and troubleshooting. • Strong analytical, problem-solving and technical documentation skills. • Exposure to Cloud, DevOps, CI/CD, APIs, Version Control or AIOps will be an added advantage.