Project Logistics Operations cum Marketing Manager

Job Scope Business Development & Sales • Identify and develop new business opportunities within project logistics, heavylift, breakbulk, and supply chain solutions. • Build and maintain strong relationships with clients, contractors, shipping lines, freight forwarders, and key stakeholders. • Prepare quotations, tenders, and commercial proposals. • Negotiate contracts, pricing, and service agreements with customers. • Achieve sales targets and revenue growth objectives. • Conduct market research and monitor industry trends and competitor activities. Project Logistics Management • Plan, coordinate, and execute project cargo movements from origin to destination. • Develop transportation and logistics solutions for oversized heavy-lift, and specialized cargo. • Ensure compliance with customer requirements, project schedules, and regulatory requirements • Coordinate with carriers, vendors, customs authorities, and logistics partners. • Manage project timelines, milestones, and delivery performance. Operations Management • Oversee daily logistics operations to ensure smooth execution of shipments. • Monitor shipment status and resolve operational issues promptly. • Optimize transportation routes, costs, and resource utilization. • Ensure adherence to company SOPs, quality standards, and safety regulations. • Prepare operational reports and performance metrics. Financial & Commercial Control • Develop project budgets and cost estimates. • Monitor project profitability and margins. • Approve operational expenses and control costs. • Review invoicing, billing, and payment collections. • Support financial forecasting and revenue planning. Team Leadership • Lead and mentor operations and sales personnel. • Allocate resources and manage team performance. • Conduct performance reviews and provide training where necessary. • Foster collaboration between sales and operations teams. Customer Service • Serve as the main point of contact for key customers. • Ensure customer satisfaction through proactive communication and problem solving. • Address customer complaints and implement corrective actions. • Build long-term strategic partnerships with clients and vendors. Key KPIs • Sales revenue and gross profit growth • Growth in new customer acquisition • Customer retention rate • On-time project delivery • Operational efficiency and cost savings • Project profitability • Customer satisfaction score • Safety and compliance performance Requirement • Bachelor's degree in Logistics, Supply Chain Management, Business, or related field. • 5-10 years of experience in freight forwarding, project logistics, or supply chain management. • Strong sales, negotiation, and project management skills • Knowledge of customs regulations, international shipping, and transportation methods. • Leadership and stakeholder management capabilities.