Call Centre Officer

Job Responsibilities • Respond promptly to customer enquiries via email and phone calls. • Provide accurate information and resolve customer issues professionally. • Follow up on customer requests and ensure timely resolution. • Maintain accurate customer records and update internal systems. • Escalate complex cases to the relevant departments when necessary. • Deliver a positive customer experience while meeting service standards. • Perform general administrative and customer support duties. Requirements • Minimum GCE 'N'/'O' Level, NITEC, Diploma, or equivalent. • Prior customer service or call centre experience is an advantage. • Good verbal and written communication skills. • Proficient in Microsoft Office applications. • Positive attitude with strong problem-solving skills. • Able to work independently and as part of a team. Interested Applicant, Please click apply Now Trevis Teo Xiu Li R261661973 Revup Proservices Pte Ltd EA.24C2366