Retail Assistant (Electrical & Computer Department)

Key Highlights • 5 Days per Week (including weekends & Public Holidays) • Training Provided • Basic Salary + Commission We are seeking for a Retail Assistant (Electrical & Computer Department) to provide excellent customer service, recommend products, and achieve sales targets while creating a positive shopping experience for customers. Key Responsibilities • Attend to walk-in customers on enquiries, purchases, or any assistance required. • Provide shoppers with professional and unbiased sales and product advice on electrical appliances, IT products, and related accessories. • Always maintain and provide a high level of customer service. • Provide prompt follow-up on customer enquiries, issues, and delivery arrangements. • Carry out daily housekeeping before store opening and during operating hours when necessary. • Ensure products are well merchandised, price tickets are displayed in accordance with company guidelines, and display areas are clean and tidy. • Achieve KPIs and monthly Sales/Gross Profit targets set by the company. • Drive product care, warranties, and attachment sales while achieving weekly and monthly sales targets. • Participate in ad hoc duties, events, and promotional activities assigned by management. • Follow company guidelines on dress code, personal grooming, name tag, and required badges during operating hours. • Adhere to company policies, code of conduct, and operational procedures. Requirements • Minimum 1 year of experience in the retail industry. • Experience in consumer electronics, electrical appliances, computers, IT products, or related retail sales will be an advantage. • Minimum GCE 'N' Level or equivalent. • Customer-oriented with good communication and interpersonal skills. • Able to work under pressure and achieve sales targets. • Able to work retail hours, including weekends and Public Holidays. • Positive attitude, self-motivated, and a team player.