Supervisor (Facilities Management)

Critical System Operations & Monitoring · Supervise daily operation of all critical M&E systems (electrical, mechanical, fire protection, BMS, and DCIM). · Coordinate load transfers during generator or UPS testing. · Ensure smooth functioning of M&E systems not limited to - UPS, DRUPS, generators, chillers, CRAH/CRAC, switchgear, fire panels and distribution panels. · Review and verify daily plant logs, checklists, and shift reports submitted by Shift/Onsite Engineers. · Conduct regular site walkthroughs to ensure systems and equipment are within normal operating parameters. · Preparation of MOP to create CM (Change Management) (if applicable) · Review of timesheets and shift reports before sending for next level approval · Review of maintenance forms, PTW, LOTO records, and vendor service reports. · Maintain accurate system logs, equipment history, and calibration records. Team Leadership & Supervision · Manage Staff deployment and attendance administration · Motivate site staff and ensure safe & conducive work environment · Provide on-the-job training and coaching on equipment operation, fault response, and documentation. · Review team performance against KPIs and identify competency gaps. · Conduct shift briefings and handovers to ensure information continuity. (Toolbox Briefings) · Maintain discipline, teamwork, and communication across all shift teams. · Provide support to other FM site Teams for any emergency situations Preventive, Predictive & Corrective Maintenance · Plan, schedule, and monitor preventive maintenance (PM) activities. · Coordinate with vendors for PMs, testing, and commissioning works. · Review PM reports and verify completion quality and adherence to specifications. · Lead or support troubleshooting during faults and breakdowns; ensure prompt corrective actions. · Track maintenance performance metrics and identify recurring issues for reliability improvement. · Generating the Lifecycle replacement programme and propose to the next level for prevention of pre-mature failure. Incident & Emergency Response · Serve as Incident Commander or first-level escalation for critical incidents. · Lead immediate containment, coordinate system restoration, and ensure accurate communication to management and client. · Conduct Root Cause Analysis (RCA) and produce detailed incident reports. · Prepare, upkeep and monitor the action plan for proper closure · Remote standby for minor issues during after office hours. Client & Vendor Management · Plan and coordinate site access and works to minimize disruption to site / IT operations. · Evaluate vendor performance and escalate deficiencies to management. · Attend monthly meetings and provide physical presence on site. · Manage onsite vendors and ensure timely and quality work · Manage customers’ expectation and deliverables and establish rapport for long term customer relationship · Ensure continuous site improvements in areas of M&E Infrastructure, green initiatives, and operational processes Other Duties · Any other duties assigned by Asst Manager / Manager Required Skills & Competencies · Strong understanding of electrical (LV/HV), mechanical (HVAC/chiller), and fire systems · Capable of preparing MOS, RA, ERP, SOPs, MOPs, and EOPs. · Ability to read SLDs, schematics, and interpret system alarms. · Knowledge of PTW, LOTO, confined space, and emergency procedures. · Reliable team player with a strong sense of accountability. · Root cause analysis, performance trending, system diagnostics.