Logistics Supervisor

Key responsibilities • Lead and supervise the daily operations of the driver and delivery team, ensuring smooth and timely deliveries • Plan and optimize daily delivery routes based on order volume, delivery locations and operational requirements • Prepare daily driver and vehicle deployment schedules and ensure sufficient manpower and vehicle availability • Coordinate and dispatch delivery vehicles and drivers according to the daily delivery plan • Supervise drivers during cargo loading and dispatch, ensuring goods are loaded accurately and vehicles depart on schedule • Monitor drivers' attendance, punctuality, productivity and overall work performance • Track vehicles and delivery progress throughout the shift and proactively resolve delivery delays, vehicle breakdowns, accidents or other in-transit issues • Handle loading discrepancies, missing goods, incorrect orders and other operational exceptions • Coordinate closely with the Warehouse, Transport, Sales and Customer Service teams to resolve delivery-related issues • Ensure drivers comply with company SOPs, road safety requirements and operational procedures About you • Diploma in Logistics, Supply Chain, Transportation, Business Operations or other relevant discipline • Minimum 5 years of fleet, transportation or delivery operations experience, preferably with supervisory/team-leading exposure • Experience managing drivers, delivery vehicles and daily dispatch operations is preferred • Basic computer proficiency, including Microsoft Excel and operational/transport systems • Strong planning, coordination and problem-solving skills • Able to respond quickly and make operational decisions in a fast-paced environment • Strong communication and people-management skills • Responsible, hands-on, hardworking and willing to work closely with ground operations • Able to work 6 days per week and rotating morning/night shifts • Knowledge of Singapore roads and last-mile/B2B delivery operations would be an advantage