Executive / Senior Executive (Motor Claims)

To apply or find out more, please contact Leong Jia Wei (Reg No: R25157456) jiawei@placement.com.sg OR Whatsapp +65 8086 3812 I also carry more Junior and Senior variants of this role; please browse our Company Page to find out more. https://www.mycareersfuture.gov.sg/companies/placement-professionals-53226217D ' Responsibilities • Handle and process motor insurance claims promptly, professionally, and fairly within the required turnaround time, subject to the stipulated authority limits and company procedures; • Ensure claim reserves are reviewed and updated promptly to reflect realistic values; • Identify and effectively address any claims that may involve potential fraudulent activity; • Handle telephone and email enquiries while assisting walk-in customers and claimants; • Liaise with internal and external stakeholders, service providers, and intermediaries; • Mentor administration assistants in their support role; • Review and streamline work processes to improve operational efficiency; • Ensure all recovery claims are pursued and followed-up periodically to ensure resolution; • Conduct regular reviews of active claim files; • Any other duty or assignment as and when instructed by the superior. Requirements • Minimum qualification of Diploma or CGI/equivalent insurance certification. • Fresh graduates with a strong interest in insurance claims are also encouraged to apply. • Attractive remuneration package will be offered based on experience and suitability. • Possess good interpersonal and communications skills. • Able to multi-task, is a team player and willing to learn new skills. • Conscientious, tactful and customer-focused. • Good working knowledge of the Microsoft Office Suite. By applying, you consent that the contents of your CV and answers in the form will be processed for the purpose of job matching.