Team Leader, Client Services & People Delivery

Team Leader, Client Services & People Delivery Lead People. Build Client Relationships. Deliver Results. At Alphaeus , we connect great talent with opportunities that help businesses grow. As a Singapore-based technology solutions company, we support clients across cloud, cybersecurity, software engineering, digital transformation, infrastructure and enterprise technology. We’re looking for a Team Leader, Client Services & People Delivery to manage client relationships, lead manpower delivery and ensure our people and projects are well supported. Your Role • Be the key point of contact for assigned clients and build strong working relationships. • Understand client workforce needs and ensure timely manpower fulfilment. • Work closely with Recruitment to manage hiring, including high-volume and mass recruitment when required. • Oversee onboarding, deployment, replacements and workforce transitions. • Monitor manpower status, service levels and operational performance. • Work with HR Operations to resolve employee and workforce matters. • Identify service gaps and proactively address client and operational issues. • Prepare and share regular account and performance updates. • Partner with Business Development to identify opportunities to grow and retain client accounts. • Lead and collaborate with internal teams to deliver a smooth client and employee experience. What We’re Looking For • Degree or Diploma in any discipline. • 5+ years of experience in recruitment, client services, workforce management or a related role, with at least 2 years of supervisory experience. • Strong client engagement and communication skills. • Excellent interpersonal and relationship-building abilities. • Good negotiation and coaching skills. • Resourceful, adaptable and comfortable working in a fast-paced environment. • A positive, driven team player who enjoys solving problems and making things happen. Why Join Us? A hands-on leadership role where you’ll have direct client exposure, team leadership and ownership of people delivery with the opportunity to build strong partnerships and make a real impact. Ready for your next leadership opportunity? Come grow with Alphaeus.