CUSTOMER SERVICE OFFICER

Job Description • Accurately take and process customer orders via phone, email, or messaging. • Handle customer enquiries, feedback, and resolve issues promptly. • Provide dedicated account servicing and support for regular customers. • Update product pricing and stock allocations using our ERP system. Job Requirements • Minimum O-Level qualification with at least 2 years of relevant experience in a similar role. • Meticulous and organized individual with strong attention to detail. • Excellent interpersonal and communication skills . • Proficiency in Mandarin is essential due to the nature of our product (pork) and customer base . • Proficient in Microsoft Office applications (Excel, Outlook, etc.). • Experience with Microsoft Dynamics NAV (Navision) is an advantage. • 44 hour week • Able to work on Saturdays (& Public Holidays if necessary)