Senior Operations & Inventory Executive

Industry: Logistics Conducive Working Environment Location: East Responsibilities: • Supervise shift operations or act as a dedicated business support specialist to ensure the program meets delivery timelines, SLA tracking, and KPI expectations. • Manage inventory control processes including cycle counts, stock reconciliations, inventory accuracy monitoring, discrepancy investigations, and customer inventory reporting. • Coordinate day-to-day business support, acting as the WMS Super User to maintain data quality, resolve interface issues, and support system enhancements. • Ensure inventory transactions are accurately recorded in the WMS and investigate inventory variances to identify root causes and implement corrective actions. • Maintain and update Standard Operating Procedures (SOPs) and Work Instructions (WIs) with strict version control. • Support start-ups, volume ramp-ups, and process change requests, including User Acceptance Testing (UAT) and hyper-care phases • Take necessary disciplinary actions on staff and manage shift-level conflict resolution. • Monitor inventory accuracy and integrity through regular cycle counts, stock audits, reconciliation activities, and inventory investigations. • Perform complex WMS transactions, including inventory reversals, manual allocations, and cycle count adjustments with proper supporting documentation. • Investigate inventory discrepancies, identify root causes, implement corrective and preventive actions, and communicate findings to customers and stakeholders. • Ensure inventory records in the WMS accurately reflect physical stock and maintain compliance with inventory control procedures. • Manage aged inventory, stock status control, damaged inventory handling, and inventory disposition processes as required by customer requirements. • Own operational and inventory reporting reporting workflows, automating daily/weekly performance reports using advanced Excel functions. Requirements: • Diploma or Degree in Logistics, Supply Chain, Business, or Industrial Engineering. • 3 to 5 years of relevant experience in contract logistics, inventory control, shift supervision, or operational business support. • Exposure to Lean/Kaizen methodologies and basic continuous improvement tools. • Strong knowledge of warehouse operations, inventory management principles, stock control processes, and inventory reconciliation practices. • Advanced Microsoft Excel skills (Power Query, macros) and ability to navigate ERP/WMS platforms deeply. • Strong documentation skills for SOP drafting and compliance evidence gathering. • Demonstrated ability to supervise a team, deal with staff firmly but fairly, and maintain a high-performance shift culture. Job ID: JOB-00782 All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits. Kindly email your resume in a detailed Word format to carlo@peopleprofilers.com We regret that only shortlisted candidates will be notified People Profilers Pte Ltd 20 Cecil Street, #08-09 PLUS Building Singapore 049705 +65 69509747 EA License Number: 02C4944 Registration Number: R1100011 EA Personnel: Carlo Antonio Dela Cruz