Staff – Letter Fulfilment & Data Entry (Application Fulfilment)

Job Title: Staff – Letter Fulfilment & Data Entry (Application Fulfilment) Roles & Responsibilities: • Receive and process online and hardcopy applications. • Scan, enter, update and maintain application data and documents. • Track applications through to outcome-letter mailing. • Maintain accurate records and filing in accordance with SOPs. • Handle public enquiries professionally and empathetically. • Follow authority procedures, confidentiality and security requirements. Requirements: • GCE ‘O’ Level or recognised equivalent. • Minimum 2 years’ experience in Assistance Scheme Application Processing, government assistance, social welfare or similar programmes. • Basic proficiency in Microsoft Word, Excel and Outlook. • Able to clear Singapore Government internal security clearance.