Room Attendant

Worldwide Hotels (WWH) is Singapore’s largest homegrown hotel group, with 46 properties and over 9,000 rooms across seven brands. We create accessible, well-located stays for today’s travellers while growing across Asia-Pacific, with 12 overseas hotels and more than 2,800 rooms in five key markets. Join a dynamic hospitality group driven by service, growth and meaningful guest experience. Job Description • Responsible for room cleaning, making up rooms with fresh linens, towels, and sheets • Using disinfectants and other cleaning agents on tubs, counters, toilets, windows, mirrors, and other surfaces in the guestrooms • Ensure that the room amenities are in good working condition and to report any defects for repair / servicing if required, toiletries, towels etc. are replenished as required • Re-stocking of the room cleaning trolley • To attend to guests’ request promptly • To report on any loss and found items • Leverage AI-powered productivity tools (e.g. Microsoft Copilot & ChatGPT) to enhance operational efficiency, reporting, and communication • Any other duties within reasonable scope as assigned • Support the company's sustainability initiatives and contribute to its efforts in building a more sustainable and inclusive organisation. Qualifications and Skills • Secondary / Nitec / Higher Nitec/ Diploma • Prior experience in room cleaning / general housekeeping would be an added advantage although training will be provided • Ability to converse in basic English for interaction with guests / understanding guests’ needs & request • Able to maintain a friendly and positive demeanour • Team player with the ability to work with minimum supervision • Willing and able to perform shift duties • Comfortable working on weekends and public holidays • Able to adhere to standard operating procedures / policies on workplace safety • Experience with AI-powered workplace productivity tools (e.g. Microsoft Copilot, ChatGPT, or other approved AI applications) will be an added advantage.