Business Analyst - IT & SaaS Platform

Responsibilities • Drive business outcomes by managing a product end-to-end, from problem definition through release and continuous improvement. • Interview stakeholders and users to understand the problem space and define clear problem statements. • Develop proposals to justify resource allocation and secure funding. • Define success measures and set up dashboards to monitor progress. • Identify hypotheses, develop product strategies, and define initiatives to achieve product outcomes. • Create product roadmaps and work with the team to ensure timely achievement of goals. • Collaborate with designers and software engineers to develop, test, and release products. • Measure outcomes and continuously improve the product to drive results. • Engage with and support users to drive product adoption. Experience & Skills • Proven track record of driving business outcomes. • End-to-end experience working with design and engineering teams to build products. • Strong written and verbal communication skills. • Ability to effectively manage senior-level stakeholders. • Ability to work independently under pressure and prioritize effectively to meet tight deadlines. • Experience with Confluence, JIRA, and Balsamiq is a plus. • Degree or diploma in Computer Science, Product Management, or a related field is a plus. • Certifications such as Scrum Master, Product Owner, or Business Analysis Professional are a plus.