Cashier - Changi Airport

To support Shilla’s rapid expansion in Singapore, we are recruiting for Cashiers to join our growing family. We provide excellent training and career progression opportunities. Cashiering • Complete customer transactions in a professional, timely manner and with highest level of respect • Ensure accuracy in the collection of monies in different currencies or mode of payment such as vouchers, cash/credit card transaction, Samsung Pay, staff purchase etc. • Ensure adherence of the airport Liquids Aerosols Gels (LAG) regulations • Reduce the customer’s waiting time to a minimum • Advise customer on GST and refund/exchange policy • Conduct daily cash balancing and cash drops • Update conversion rate as and when necessary • Achieve the turnaround time for cashiering with high productivity level Customer Service • Being a true Shilla ambassador and is customer-focused. Has a positive service attitude and provides a unique customer experience • Ensure that Shilla’s service step is used in every customer interaction • Respond to customer queries and complaints in a polite and courteous manner • Maintain a well groomed appearance and project the right professional image at all times Store Maintenance • Maintain a safe and clean store environment and implement daily housekeeping duties, abide to all operational procedures • Maintain stock levels of all inventory related to cashiering such as STEB Bag, invoices, audit and receipt rolls Teamwork • Collaborate with co-workers to accomplish sales and service goals • Provide manager with customers’ feedback in a regular manner Requirements • Minimum 1 year of cashiering experience in retail / hyper mart environment • Conversant in English is a must. One other language speaking would be advantageous • Great passion for Perfumes & Cosmetics and work towards to achieve sales goals • Good communication and interpersonal skill • Strong customer service mentality, proactive and willing to learn attitude • Dependable and good team player • Able to perform retail operational hours which includes weekend and public holiday • Bilingual with the ability to speak third language an added advantage • Must be comfortable to work in Changi Airport (Only short-listed candidates will be notified) All personal data collected will be kept in strict confidence and only be used for recruitment purpose.