Customer Service Officer (Service Centre)

Career Benefits: • Attractive salary • Team building activities • Incentives will be given for meeting KPIs • Highly accessible place of work near MRT • Company medical insurance • Comprehensive on the job training will be provided Job scope • Welcome customers enquiring about mobile issues • Basic technical troubleshoot for the handphone and explain it to customers • Attend to service customer enquiries promptly and politely • Ensure data entry of keying of customer’s details and mobile details with accuracy • Cooperate closely with technician especially for the handover of mobile handset and customer info Requirements • Love to interact with customers • 5.5 days working including weekends and PH • Able to converse in Mandarin to liaise with mandarin speaking counterparts • Candidates who are able to start work within short notice will be an advantage