Social Worker Associate/ Assistant

Job Description A. Administrative and Scheme-Related Support - Referral Intake and Screening, collaborate with Registered Nurse to conduct intake screening for resident. - Complete social assessment for general understanding of family situation - Pick up cases which require further psychosocial-spiritual support - Admission - Touch base with new resident to check in on transition coping - Respite Care / Receive urgent / planned respite cases - Work with team to ensure admission and work with relevant agencies and families on long term plan e.g. permanent placement in NH or discharge arrangements - Assist residents in applying for government financial assistance programmes, including: • Interim Disability Assistance Programme for the Elderly (IDAPE) • Eldershield Claims • Medical Fee Exemption Card (MFEC) • Medifund • ElderFund • CareShield Life / MediShield Life • Home Caregiving Grant • PGDAS • Silver Support Scheme • Other financial schemes as applicable B. Psychosocial Support and Casework • Conduct intake screenings jointly with the Registered Nurse, and complete social assessments to identify clients requiring further intervention. • Provide emotional support to residents and their families. • Manage day-to-day casework, including coordinating referrals and external resources. • Facilitate group activities, festive celebrations, and outings to support social engagement. • Plan and conduct Household Committee meetings to check in on residents' well-being. • Engage new residents and families to support their transition into the facility. C. Advanced Care Planning and End-of-Life Support • Ensure clients have completed Advance Care Planning (ACP) and/or Preferred Plan of Care (PPC) where applicable. • Initiate conversations on end-of-life preferences, including life reviews, final wishes, and funeral arrangements. • Provide bereavement support and short-term counselling to grieving families; refer for further support as needed. • Coordinate pro bono funeral arrangements for residents without next-of-kin (NOK). D. Intervention • Work closely with internal teams and external agencies to implement appropriate intervention plans. E . General Duties • Keep up to date with government schemes, social policies, and referral services to support clients effectively. • Attend and contribute to multidisciplinary team meetings. • Handle walk-in and public enquiries. • Maintain accurate documentation in accordance with PDPA and organisational standards. • Contribute to process improvements and team-based initiatives. • Perform other related duties as assigned. Qualification & Experience - Diploma in Social Sciences - At least 2 years of experience in Healthcare / ILTC social work settings - Ability to handle sensitive and confidential information with discretion