Sales Coordinator/Business Support Executive[West/Sales Quote, Sales Order, Proforma Invoice, Delivery Order, Tax Invoice, Sales Return Order, Consignment Deliver Order & urgent calls, emails-]

Job Responsibilities • Provide administrative and coordination support to the Sales Department. • Manage urgent calls, emails, and messages from existing customers when Sales Representatives are unavailable. • Process incoming orders in coordination with Sales Representatives by verifying pricing, discounts, product codes, and inventory availability before generating sales orders. • Attend to walk-in customers when the Marketing Department is unavailable or occupied. • Update the Commercial Team’s sales revenue records based on data provided by the Accounts Department. • Follow up with key customers on after-sales matters, including disputes related to service quotations, service issues, or loan units, in coordination with the Head of Sales. • Prepare and issue quotations accurately and promptly. • Utilize AI tools to improve efficiency and support daily administrative and sales functions (an added advantage). • Perform any other administrative or ad hoc duties as assigned. Requirements • Diploma or tertiary education preferred; candidates with a positive attitude and relevant experience are encouraged to apply, even without formal academic qualifications. • Minimum 2 years of experience in a Sales Coordinator, Customer Service, or similar support role is preferred. • Strong customer service orientation with good interpersonal, communication, and analytical skills. • Able to communicate effectively with stakeholders across all levels of the organization. • Proficient in Microsoft Office applications, especially Word and Excel. • Strong administrative, organizational, and problem-solving abilities.