Experience & Interface Designer (UI) - #1606

Project Overview The project delivers a volunteer management system. The role focuses on interface design across the system's core workflows — supporting the people who coordinate, manage, and participate in volunteering through a clear, usable, and accessible interface. Roles & Responsibilities • Design UI screens and end-to-end flows for the volunteer management system across its key user journeys. • Translate product requirements and research insight into concrete, usable interface designs. • Design for the range of users the system serves — coordinators, administrators, and volunteers — accounting for their differing needs and contexts. • Establish consistent UI patterns and components across the system. • Plan and run usability testing to validate interface decisions and translate findings into design improvements. • Ensure interfaces meet accessibility standards (WCAG 2.1), applied in practice. • Partner with researchers, product, and engineering to move designs from concept through to implementation. • Contribute reusable patterns and components back to the government design system where relevant. Qualifications & Skill Sets • At least 5 years of experience in UI or product design, with a portfolio of shipped digital products. • Strong UI craft — layout, typography, hierarchy, and interaction design across responsive and data-heavy screens. • Advanced Figma, including componentization and design tokens. • Hands-on usability testing experience — planning, running, and acting on findings. • Practical fluency in accessibility and inclusive design (WCAG 2.1, ARIA-aware design). • Experience designing workflow- or management-type systems (dashboards, records, scheduling) is an advantage. • Clear communication of design rationale to technical and non-technical audiences.