Centre Manager

Monthly Salary: UP to $3800 (Negotiable) Working Address: Lentor or Junction 10 Working hours: 5 days work week, including weekends (9am to 6pm) Compulsory to work on both weekends. Fixed off days on weekdays. Responsibilities and Duties: • Be a key player in the customer acquisition team to onboard new parents • Align with our client’s vision and recommend suitable programs for students • Support customer success initiatives like special programmes or competitions, or community events for customer engagement • Maintain customer relationships and act as parents’ advocate and manage relationships with them • Plan lead generation events with key partners like Parent Sharing Sessions, trial classes and make sure payment for classes are received • Work with the teaching team to assess the students and follow up with parents for conversion • Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research • Ensure that all customer information is properly documented and updated in our CRM system • Relationship manager for our client’s community - track the progress of students and maintain relationships with parents Qualification and Requirements: • Strong communication and problem solving skills • Strong spoken and written English communication skills to liaise with parents and internal teams • Driven, fast learner, proactive and ability to work in a fast-paced environment • Organized, detail-oriented and ability to manage different projects at once • Self-motivated and self-driven • Meticulous and independent, able to set own priorities with time management to complete projects timely Benefits: • Annual Leave Entitlement • Medical Leave Entitlement • Medical Insurance • Performance Bonus Nextbeat Singapore Pte.Ltd. EA License Number: 22C1267 EA Personnel: R22110252