Senior Pega Developer

Roles & Responsibilities End Client Govt Project: CAT2A Clearance (Approx 45 Days) (SG/SPR) Title: Senior Pega Developer (Senior Software Developer) (x02 Pax) Location: Default Central Region (Geylang Bahru Lane) Basic: $6000~$5000 Mon-Fri: 9AM-6PM Contract: 2 Years Completion Bonus: Yes Medical Leave Benefits: 15 days Notice Period: 2 Months Probation Period: 3 Months Annual Leave: 14 Days Job Scope & Requirement • Investigate, analyze, and resolve production incidents, application defects, and performance issues to ensure system availability and compliance with service level agreements (SLAs). • Perform root cause analysis (RCA) for complex production issues and recommend sustainable solutions to prevent recurrence. • Troubleshoot and resolve integration issues involving internal applications, external partner systems, APIs, web services, and batch interfaces. • Conduct technical impact analysis for defects, production incidents, system enhancements, and change requests to identify dependencies, risks, and implementation considerations. • Design, develop, test, and deploy defect fixes, system enhancements, and change requests in accordance with business requirements and project timelines. • Develop and enhance Pega application components, including case types, workflows, data pages, decision rules, integrations, UI components, and business rules following Pega best practices. • Collaborate with Business Analysts, Solution Architects, infrastructure teams, and external vendors to define technical solutions and resolve cross-functional issues. • Support application integration with enterprise systems, databases, web services, and third-party applications while ensuring data integrity and security. • Perform code reviews and ensure solutions comply with Pega guardrails, coding standards, security requirements, and application architecture. • Support System Integration Testing (SIT), User Acceptance Testing (UAT), production deployment, and post-implementation verification activities. • Prepare and maintain technical documentation, including solution designs, deployment instructions, and operational support documentation. • Provide technical guidance and knowledge sharing to junior developers and support team members. • Identify opportunities to improve application performance, maintainability, and operational processes through continuous improvement initiatives. • Stay current with Pega platform capabilities and recommend adoption of new features and best practices where appropriate. Required Skills & Qualifications • Bachelor's degree in computer science, Information Technology, Software Engineering, or a related discipline. (Ideal Academic Qualification) • Minimum 3 years of hands-on experience in Pega application development, implementation, and application support. • Pega Certified System Architect (CSA) certification is required. Pega Certified Senior System Architect (CSSA) certification is an advantage. • Strong hands-on experience with Pega Platform, including Case Management, Flows, Data Pages, Activities, Decision Rules, UI, Integrations, Reports, Correspondence, Queue Processors, Job Schedulers, and security configuration. • Proven experience supporting production systems, including production issue investigation, defect resolution, root cause analysis, impact analysis, and enhancement delivery. • Experience troubleshooting integration issues involving REST APIs, web services, messaging, and enterprise system integrations. • Experience performing technical impact assessments and supporting end-to-end delivery of system enhancements and change requests. • Strong knowledge of Pega diagnostic and troubleshooting tools, including Clipboard, Tracer, Live UI, Alerts, Performance Analyzer (PAL), and log analysis. • Experience with Pega Cloud SaaS platform is preferred. Hands-on experience supporting or participating in Pega Cloud migration projects will be an added advantage. • Exposure to Pega Infinity '25 features and capabilities will be an added advantage. • Good understanding of software development lifecycle (SDLC), DevOps practices, and Agile/Scrum delivery methodologies. • Strong analytical, troubleshooting, and problem-solving skills with the ability to work independently on complex technical issues. • Excellent communication and stakeholder management skills, with the ability to collaborate effectively across business, technical, and vendor teams. • Demonstrated ownership, accountability, and commitment to delivering high-quality solutions in a fast-paced operational environment. ======================================================= We regret that only shortlisted applicants will be notified . We wish you all the best in your career search. Nonetheless, we encourage & welcome all IT related skillset resumes to match with our on-hands clients job openings from time to time. Agent: You Feng Yuan (Lennon) Registration Number: R23115676 Recruitment Hub Asia Pte Ltd EA License Number: 12C6135