Call Centre Officer | Bishan | up to $2700/mth

Working Hours: 9am to 6pm , 4 weekdays 1 weekend Basic Salary: up to $2700/mth Location: Bishan Duties: • Handle customer enquiries via phone, email, and live chat in a professional and timely manner. • Assist customers with booking issues, payment enquiries, account matters, and service-related concerns. • Resolve customer complaints effectively while maintaining high customer satisfaction. • Escalate complex issues to relevant departments and follow up until resolution. • Maintain accurate records of customer interactions and case updates. • Support daily customer service operations and ensure service standards are met. Requirements • Prior experience in customer service, call centre, or front-line support will be an advantage. • Good communication and interpersonal skills. • Customer-oriented with strong problem-solving abilities. • Able to work in a fast-paced environment and handle multiple tasks. Interested Applicants, Please click apply now !! Ellen Lee Wei Xin R2198644 Revup Proservices Pte Ltd EA.24C2366