Network & Security Engineer - #1647

Job Description • Incident Management: Respond to managed security technologies’ fault alerts and/or customer escalation. This includes performing incident/problem escalation within SLA to internal technical teams or external product vendor until resolution. • Troubleshooting: Provide support for security solutions, including troubleshooting product-specific technical issues within SLA and work with internal teams/external vendors to resolve technical issues. • Patch Management: Plan and apply regular updates to mitigate vulnerabilities and maintain system compliance. • Service and Change Requests: Respond to inbound Change Requests (CRs), Service Requests (SRs) or other queries within SLA. • System Monitoring: Continuously monitor security systems and perform regular health checks and tasks to ensure operational effectiveness. • Collaboration: Work closely with IT and cybersecurity teams for reporting and to enhance security measures into ongoing operations. • Proactive Measures: Stay current with the latest cybersecurity trends and implement proactive measures to improve security posture. • Compliance: Ensure adherence to security standards and develop / update comprehensive documentation and guides. Qualifications • Bachelor’s degree or diploma in Computer Science, Information Technology, Cybersecurity, or a related field. • 2-5 years of experience in IT or cybersecurity roles. • Knowledge on operating CNAPP (Cloud-Native Application Protection Platform) and understands containerization; Aquasec • Knowledge on operating database security technologies and schemas architecture; Imperva DAM. • Experience with vulnerability management platforms and continuous security monitoring; Tenable VMS • Sound fundamental knowledge on IP networking (e.g. TCP/IP, routing, etc.) CCNA certification is a plus. • Strong analytical and problem-solving skills. • Excellent communication and teamwork abilities.