Operations & Administration Executive | Welfare homes

• Support the planning and scheduling of home care services according to clients’ care plans, service requirements and staff availability. • Maintain accurate service rosters and coordinate timely adjustments for leave, absences, emergencies and other operational changes. • Facilitate effective coordination between care coordinators, nurses, care staff, clients and families to support continuity of care. • Prepare and maintain service documentation, including client records, attendance records, care logs, consent forms and subvention-related information. • Ensure timely and accurate data entry into CRM, case management and reporting systems. • Prepare operational, service utilisation and other reports for internal monitoring and funder requirements. • Maintain proper records and documentation in accordance with organisational policies and PDPA requirements. • Coordinate operational logistics, including uniforms, equipment, consumables and other supplies required by care staff. • Monitor inventory levels and support procurement and stock management for home care operations. • Assist with timesheet verification, service billing, claims and other administrative processes to support accurate and timely payment. • Liaise with finance, administration and vendors on invoices, reimbursements and payments where required. • Act as a key administrative contact for care staff, clients and family members, handling enquiries professionally and escalating matters appropriately. • Coordinate with external agencies, service partners and other stakeholders involved in service delivery. • Support service quality monitoring by gathering feedback, following up on concerns and assisting with service improvement initiatives. • Assist with audits, inspections, service evaluations and other quality or compliance exercises. • Contribute to process improvements that enhance operational efficiency, service coordination and client experience. • Provide administrative support to other community care programmes and undertake other duties or projects assigned by the HOD/Supervisor. Job Requirements • Diploma in Healthcare Management/Business administration or relevant • Min 2 year of relevant finance/accounting experience • Have experience with Microsoft Office • Working Hour: Weekdays, 9am to 6pm Check out http://abercare.sg/jobs-vacancies/ for details. Interested applicant please email your detailed resume to career@abercare.sg Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504