Manager (Air Freight - Logistics MNC) - East - WCDT

Job Scope： • Manage and oversee daily airfreight operations, including export, import, transshipment, consolidation and shipment coordination. • Lead a team of airfreight operations staff to ensure smooth, timely and cost-effective shipment execution. • Manage end-to-end airfreight processes from booking, cargo collection and documentation to customs clearance and final delivery. • Coordinate with airlines, freight forwarders, ground handlers, customs agents and overseas offices/agents to ensure timely shipment movement. • Negotiate and maintain competitive air freight rates, space allocation and service agreements with airlines and other service providers. • Monitor shipment schedules, capacity, transit times and service performance, and proactively resolve delays, damages, discrepancies and operational issues. • Develop and maintain strong relationships with key customers, understanding their logistics requirements and providing appropriate airfreight solutions. • Monitor operational costs, revenue, margins and overall profitability, ensuring business targets are achieved. • Identify opportunities to improve operational efficiency, service quality and cost savings across the airfreight operation. • Ensure compliance with company policies, aviation regulations, customs requirements and international trade standards. • Work closely with sales, customer service, warehouse, trucking and overseas offices to ensure seamless end-to-end logistics solutions. • Prepare and analyse operational and financial reports, KPIs and performance metrics for management review. • Support business development activities by identifying opportunities to grow airfreight volumes and expand key customer accounts. Wecruit Pte Ltd | 20C0270 Tew Jie Wei | R22106822