ASST MANAGER - ADMINISTRATION & MEMBERSHIP

We are looking for a highly organised, proactive and people-oriented professional to join our team and play a key role in membership services, corporate administration and meeting secretariat support. This is a varied and hands-on role with opportunities to work with Management, members and different departments. You will also be supported by a small team and encouraged to use AI and digital tools to improve productivity, processes and service delivery. What You’ll Do • Oversee membership administration, including applications, renewals, transfers and terminations, ensuring compliance with Club policies and the Constitution. • Engage with members and handle enquiries, feedback, complaints and sensitive matters professionally and discreetly. • Coordinate Management/Committee meetings, AGM/EGM and governance matters, including meeting papers, professional minute-taking, records and follow-up actions. • Maintain accurate membership records, databases, filing and documentation. • Support membership programs, member engagement, Club events and special projects. • Coordinate with internal and external stakeholders to ensure smooth operations and timely follow-up. • Lead and support a small team, promoting teamwork, service excellence and continuous improvement. • Embrace AI and digital solutions to streamline administrative work and enhance efficiency. • Undertake other projects and duties assigned by Management. What We’re Looking For • Minimum GCE ‘A’ Level, Diploma or equivalent, with at least 3 years’ relevant experience in membership, administration, executive support, hospitality or a similar role. • Strong experience in meeting coordination, professional minute-taking, documentation and follow-up. • Excellent spoken and written English, with strong organizational and communication skills. • Proficient in Microsoft Office and comfortable using digital tools and AI applications. • Meticulous, proactive, resourceful and able to manage multiple priorities independently. • Professional and discreet when handling confidential and sensitive matters. • A positive, service-oriented team player who enjoys working with people. Why Join Us? ✨ Flexible WorkArrangements – Flexible working hours and work-from-home arrangements where operationally feasible. 🤖 Work Smarter with AI – Be encouraged to use AI and digital tools to simplify work and improve productivity. 👥 Small &Supportive Team – Work closely with a dedicated team where your contribution is visible and valued. 🌱 Variety &Growth – Exposure to membership, governance, events, administration andcross-functional projects. 🤝 People-Focused Environment – Build meaningful relationships with members, colleagues and stakeholders. Note: After-hours support is required for meetings and critical operational needs.