Client Service Executive( Premier Bank/ Resume Enhancer) / East & Central

To ensure a seamless and differentiated customer journey for Wealth customers with the intent to deepen customer relationship and business sustainability. Job Duties: • First Touch to receive and welcome customers. • Digital Advocate to educate customers to bank digitally. • Drives Service Excellence focusing on customer satisfaction- customer wait time, problem resolution, customer feedback and error rates. • Provides one-stop banking experience in relation to non-cash related banking services -account opening/servicing request, application processing, digi-banking and cards related request etc. • Collaborates with team members and working partners for problem resolution. Job Requirements: • Digitally Savvy • Customer service experience or are customer facing would be preferred • Experienced in Mass Banking/ Retail Banking would be preferred Interested candidates may apply through the application system. Regret to inform that only shortlisted candidates will be notified. PERSOL Singapore Pte Ltd • RCB No. 200007268E EA License No. 01C4394 • EA Registration No. R21101254 (Tay Khai Ven) By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd ("PERSOL") and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our Privacy Policy. We may use artificial intelligence ("AI") and machine learning technologies to support our recruitment and placement services, including screening resumes, assessing qualifications and experience, and identifying skills and job matches. Where permitted by applicable law, we may also use such personal data to develop, train, test, improve and/or fine-tune AI and machine learning technologies that support our recruitment and business operations. For more information on how we collect, use, disclose and protect your personal data, please refer to our Privacy Policy: https://www.persolsingapore.com/policies. If you wish to withdraw your consent, including consent relating to the use of your personal data for AI-enabled recruitment activities and AI development activities, please email us at sg.dataprotection@persolapac.com.