Customer Email Service Officer (Insurance, Claims) (1 Year Contract) #NKC

Manage customer requests and enquiries through email and ensure timely response and resolution Support processing and administration activities in accordance with service standards Coordinate with internal teams to ensure accurate handling and follow-up of requests Communicate updates and provide clear explanations to customers and stakeholders where required Handle feedback, appeals, and service-related concerns, escalating issues when necessary Support operational projects and administrative initiatives as assigned Ensure adherence to internal policies, compliance requirements, and operational controls Identify potential risks and support continuous improvement initiatives Maintain accurate records and support quality service delivery Interested applicants may email resume to kellychooi@recruitexpress.com.sg Chooi Kelly (CEI Registration No: R25136207) Recruit Express Pte Ltd (EA: 99C4599) We regret only shortlisted candidates will be contacted