Insurance Customer Service/Admin (Up to $3,800) #BTS

Responsibilities • Handle customer and intermediary enquiries mainly via email through Salesforce • Manage emails, letters and outbound calls where required • Provide end-to-end support and aim to resolve enquiries at the first point of contact • Process routine customer requests in accordance with SOPs, product knowledge and approved guideline • Maintain accurate Salesforce records, follow-ups and audit trails while meeting service standards and SLAs • Resolve customer issues professionally and provide appropriate solutions within approved guidelines • Assist with ad hoc duties as assigned Requirements • Experience in Insurance customer service functions Interested applicants please email your resume to meganng@recruitexpress.com.sg Megan Ng Su Ting (CEI No.: R23115059) Recruit Express Pte Ltd EA Licence No: 99C4599 *** We regret that only shortlisted candidates will be contacted.