IT Onsite Engineer (1 Year contract) (IMMEDIATE)

Job Responsibilities • To provide IT hardware service and support on desktops, laptops for end users and corporate customers • Provide timely update to customers on service appointment, service status till closure of the services incidents. • Ensure proper parts handling and movement within the team during transit to customers. • Support and troubleshooting which includes diagnosis of hardware and software failures or problem. • Install Operation system, firmware, and bios. • Handles and manages end-user from end to end. • Handling, resolving, and keeping track of assigned cases through ticketing system. • Work closely with dispatchers, leads and supervisor to ensure all jobs are completed and closed timely. • Attend new product training via Web based training. Job Requirements • At least 2 years of relevant working experience as a IT onsite engineer. • Minimum ‘O’ levels holders. • Possesses basic hardware and software knowledge. • Flexible and adaptable to change. • Enjoy working with people and prepared to take on new opportunities and experience. • Strong interpersonal and communication skills • Good time management skills with ability to prioritize tasks accordingly. • Good customer service mindset • Able to work under minimal supervision. • Must be willing to travel island wide daily (roaming role),transport cost shall be reimbursed. *Please note that this role is a yearly renewable contract* Interested applicants kindly click on apply now or send your updated resume to berlyn.lum@peopleprofilers.com . Contact No: 6950 9731 Berlyn Lum Miao Yu Registration Number: R1766577 EA License Number: 02C4944 People Profilers Pte Ltd, 20 Cecil St, #08-09, PLUS Building, Singapore 049705 http://www.peopleprofilers.com Job Ref No: