IT Engineer/ Specialist (1 year contract/ Central/ Up $5500) #HAC

• Support and maintain campus IT infrastructure, including *LAN/WAN, Wi-Fi, firewall, VPN, VLAN, DHCP, DNS, routing & switching* • Monitor network performance, availability and security alerts, and troubleshoot infrastructure issues • Provide hands-on support for *servers, virtualisation, backup systems, Microsoft 365 and endpoint environments* • Administer and troubleshoot *Active Directory, Entra ID, Group Policy, user access and endpoint configurations* • Act as an escalation point for complex IT incidents and service requests • Support classroom, computer lab and examination IT readiness • Coordinate with vendors and service providers on network, infrastructure and maintenance matters • Support IT security, patching, endpoint protection, vulnerability remediation and audit requirements • Maintain technical documentation including network diagrams, SOPs, incident reports and change records • Assist with infrastructure projects, system upgrades, network refreshes and continuous improvement initiatives • Provide technical guidance to junior team members • Requirements • Minimum Diploma in Computer Science, IT or related discipline • 5–8 years of relevant hands-on IT infrastructure / network / end-user support experience • Strong knowledge of networking, TCP/IP, VLAN, routing, switching, DHCP, DNS, VPN, Wi-Fi and firewalls • Experience with enterprise platforms such as Fortinet, Aruba, HPE, Cisco, Huawei or equivalent • Good knowledge of Windows Server, Active Directory, Entra ID, Group Policy and Microsoft 365 • Experience with endpoint management, monitoring, backup, patching and security tools • Experience in ITIL, incident/change management or service desk operations is advantageous • Knowledge of ISO 27001, EduTrust, PDPA or audit/compliance environments is a plus • Strong troubleshooting, documentation and stakeholder management skills • Comfortable supporting after-hours/weekend maintenance, examinations or critical incidents when required All qualified candidates please send your resume to anna.chen@recruitexpress.com.sg Anna Chen jiaxin CEI No: R25157621 Recruit Express Pte Ltd EA License: 99C4599