Customer Service Executive (Air Freight)

• Manage new and existing clients. • Respond to daily customer services duties • Manage clients' booking with airlines or coloaders • Manage clients' logistics request and needs • Input shipment detail and job costing into the freight systems • Check costing and accept or dispute any vendors billing not in line with quotation. • Maintain good customer service relationship with local and oversea clients/agents, airlines representatives and coloaders. • Other duties as may be delegated by management from time to time. Qualifications: • Minimum 1 years' of related work experience. • Good understanding of airlines or coloaders • Experiences with shipping procedures. • Good command of written and spoken English. • Self-motivated. • Customer oriented • High endurance • Able to work under pressure • Certificate with Transport Logistics or DGR will be added advantage. • Import/Export Documentation