Freight Manager (Operation)

Roles & Responsibilities • Lead and manage airfreight operation team • Ensure smoothy operations and good customer services. • Execution of MAWBs and HAWBs (Direct and consolidation shipment) • Manage airline FWB/FHL submission • Follow up and processing of shipment with shipment status and revert to agents/clients • Do all necessary documentation for all shipments and plan for collection and delivery of shipments with contractors in order to meet flight closing time. • To ensure all COD customers payments are collected prior to release airwaybill/delivery to customer. • Attend to all messages pertaining to operation matters. • Responsible to oversee airfreight import and export billing to clients and agents • Closing of all airfreight import and export job files promptly to meet month end closing • Maintain good relations with all customers and agents to ensure good customer services. • Ensure profitability for businesses secured with regular review with management. • Support customer services and pricing team on air operational issues • Any other official duties assign by Management. Qualifications: • Min 2 years’ experience overseeing a team to run an airfreight import and export operation of the company • Extensive background in freight forwarding industry (agent environment) • Strong experience in full import and export documentation functions • Strong leadership skill • Possess good communication & interpersonal skills • Good understanding with co-workers and contractors. • Self-motivated. • Customer oriented • High endurance • Well versed with tradenet preferred • Able to work under pressure • Able to start work immediate preferred 5.5 days work (alternate weekend upon confirmation) Working hour: 11am to 8pm (Weekday) and 11am to 3pm (Weekend)