Locum Patient Liaison Officer ($18/hr, 3 Months, Kent Ridge) #HJY

Location: Kent Ridge Duration: 3 Months Contract Salary: $18/hr Working days and hours: - Weekdays: 8.00am–2.00pm - 18–30 hours/week on weekdays with - Rotational weekends & Public Holidays: 8.00am–11.00am - Deployment of manpower and working hours are subject to change based on operational and business needs Job Description: Reporting to the Senior Assistant Manager, you will engage patients and caregivers through counselling and outreach, providing information on the company's programme and supporting informed decisions about hospital-at-home care. - Verifying patient contact and residential information - Explaining programme requirements and care processes - Addressing patient and caregiver concerns and facilitating admission into the programme - Escalating complex cases or patient concerns to the clinical team where appropriate - Collaborating with intake colleagues to ensure a smooth transition for patients into the company's service - Maintaining accurate and timely records of counselling sessions and outcomes in the relevant platforms - Participate in improving work processes and perform other ad-hoc responsibilities when required. Job Requirements: - Min Diploma in any relevant field - Able to commit to weekday shifts from 8.00am to 2.00pm, with availability on weekends and public holidays from 8.00am to 11.00am on a rotational basis. Working hours are subject to change based on operational and business needs. - Comfortable working in a clinical or hospital environment and interacting with patients of varying conditions - Prior experience in healthcare, patient services, or customer service will be advantageous If interested, please send updated resume via email jacelynchua@recruitexpress.com.sg Melissa Zhang Zhiqi (Mezzo) (CEI.No: R2197564 | Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599) jacelynchua@recruitexpress.com.sg